Customer Stories

"Plytix stood out clearly among the PIM platforms we evaluated."

Written by Beth Batley | Jul 24, 2025 11:06:16 AM

Plytix's balance between usability, flexibility, and robust data modeling made it the perfect fit for a fast-moving B2B environment like ToolPal’s.

—Fredrik Nyman, CTO at Ninetech

ToolPal is a Swedish rental company supplying everything from diggers to drills to construction crews across Stockholm. They built a strong reputation for always having the right tools, in the right condition, available in their depot. However, taking the business to the next level required a new approach. ToolPal recognized that the rental industry has long lagged behind in digital maturity—most processes are still handled manually and fall short of the expectations of the next generation of clients in the construction sector.

So, with Ninetech and Plytix, ToolPal went fully digital, building a custom rental platform powered by accurate, structured data.

Before Plytix, ToolPal struggled with basic tasks like adding attributes to products

ToolPal’s growing customer base came with increasingly complex product information.

The more products they offered, the more product variations, and the more rental requests they had to manage. And every item came with technical specifications, safety documentation, usage guidelines, and live availability to track.

ToolPal initially adopted another enterprise PIM system to stay in control, but found it clunky, expensive, and misaligned with their business needs. Realizing the need for a better fit, ToolPal set out to find a PIM solution that could truly support and scale with their business growth

They turned to Ninetech (experts in digital transformation, who build everything from websites to customer portals for their clients) to help them plan a digital data management strategy, and Ninetech brought in Plytix.

 

How Ninetech chose the right PIM system for ToolPal

Ninetech developed ToolPal’s digital transformation strategy from the ground up. They mapped out everything needed to support the rental experience—from technical specs and safety docs to images and live availability—and decided to make product data the foundation of ToolPal’s new platform.

Instead of settling for an off-the-shelf tool, they built a custom rental platform tailored to ToolPal’s workflows.

To power the product content layer, ToolPal chose Plytix PIM as the single source of truth for the entire rental catalog. Ninetech imported ToolPal’s data into Plytix, where they structured and enriched it.

And because ToolPal also needed to be able to manage pricing, logistics, and customer interactions, Ninetech added tailored modules for each, tightly integrating them with Plytix to create a smooth, connected rental experience for ToolPal’s clients.

Since switching to Plytix, ToolPal can update product information in minutes

Thanks to Plytix’s easy-to-use interface and intuitive setup, the whole ToolPal team can jump in and use it. They now have a single source of truth for all their product information—one that handles the complex technical specs their tools require and gives them room to grow.

With their custom digital rental platform created by Ninetech and powered by Plytix, ToolPal now:

  • Manages 2000+ products in one central system
  • Updates technical specs, pricing, and availability in under 5 minutes
  • Publishes consistent product information across internal tools and their website
  • Ensures commercial and operations teams work from the same up-to-date data

“Plytix has allowed us to move quickly, without compromising on structure or future scalability.”

Daniel Ramberg, Head of Communications at ToolPal

Ninetech’s take: The best thing about Plytix

“Given the scope of the Toolpal projectwith a large and dynamic product catalog, fast time-to-market requirements, and the need for a scalable yet easy-to-manage solutionPlytix stood out clearly among other PIM platforms we evaluated. Its balance between usability, flexibility, and robust data modeling made it the perfect fit for a fast-moving B2B environment like Toolpal’s,” Fredrik Nyman, CTO at Ninetech told us.

Ninetech + Plytix = the key to a digital product management transformation.

ToolPal’s results with Plytix

  • All product updates now happen in Plytix
  • No more spreadsheets, email chains, or scattered files
  • Internal teams and end users see the same product information, instantly
  • New products are added to the platform in less than 30 minutes
  • Product updates take less than 5 minutes