What is a PIM? πŸ˜…

Don't worry, this isn't a silly question. We get this one all the time. So much in fact that we created this handy guide to What is PIM. 

But to give you a quick run down, PIM stands for Product Information Management. Essentially it is a platform from where you can centralize, enrich, and distribute your product content. 

Have a look, and if you still have questions, we are more than happy to chat. 

 


Do you charge per user? πŸ‘―

Absolutely not! Quite the opposite. We encourage you to bring as many team members as possible on board! We strongly believe that our system offers value to many areas of your company, and everyone should be able to benefit from that.

Our pricing is based on number of products and features. An extra user costs us the storage of a username and a password, so we don’t see the value in charging you for that..


Is there a limit on how many files I can upload? πŸ€”

Nope. You can upload pretty much as many files related to your products as you want. We don't charge you for storage, but rather by the products you have in the account.

The system accepts a serious variety of file types including but not even remotely limited to:  PNG, JPG, MOV, TIFF, RTF, DOC, PDF, XLSX, CSV, MP4, DWG, SVG, ZIP...and we are always adding more based on reasonable request.These can be pictures, technical drawings, marketing material, videos...Anything that you think your collaborators/clients need.

However, we do have a fair-usage clause: Any product related data is cool, but if you start uploading videos from yourself at your last beach vacation, we might say that's not appropriate.


Why are you so cheap? πŸ€¨

First of all, put that eyebrow down. 

Second of all, we prefer the word "affordable". 

It's a matter of philosophy to always provide a fair price to our customers. For that reason our pricing is based on products and then feature add-ons. This way companies can pay as they grow and develop their operations, instead of being forced into a system with a high price tag that they only use half the features on.

Our mission is to make SMBs more data driven, and to create solutions that match SMB budgets. There are enough platforms out there for $100,000, and most of the SMBs do not need the kind of complexity (positive and negative) that comes with it. We want to create tools for content people that are easy to use and affordable.  So the "cheapness" of the tool reflects that. 


Do you have an API? πŸ”Œ

Not yet!

It is actively in development at the moment. The initial iteration will allow users to CRUD stuff (Create, Read, Update, Delete) related to products and files. Want to be notified of our API progress? Let us know in the live chat below and we will keep you in the loop :D


Do you have a white label option? β˜οΈ

Not yet!

Maybe not what you wanted to hear (again), but it's the truth. 

Development takes time, but we do have it planned for our Pro Catalog feature. Plus we are developing that API, so the system will gradually be able to connect with any end-point desired.


How can I share my content from Index? πŸŒ

So glad you asked! This is one of the best parts of Index. There are two main ways to share content from Index with your audience without giving them access to your platform: 

  • Build a Catalog - These are interactive product content portals where people can download the data and assets they need. The cool thing about these is that you use Index as your catalog backoffice. You can choose the content you want to share, giving you full control. Then you share a public link through or embed it on your website with an iFrame. Want to see how that can look? Check out one of our favorite client's press page: Eva Solo
  • Create a Feed - Feeds are where you can create CSV, XML, or XLSX formatted content that you can then send to your different channels. Need to feed your WooCommerce store? Set up a feed that will auto-update with your newest product content instead of manually updating spreadsheets or polluting your webstore with unessential information.

Want to see how it works? We will walk you through it. Set up a free consultation here. 


Where do you store my data? πŸ•΅οΈβ€β™‚️

Solid question.

Your data is stored in the cloud. More specifically, on an Amazon S3 server in Dublin. Amazon is secure, reliable, and guarantees 99.99% availability at all times.

We are also only able to see what's in your account, if you choose to give us permission. 

It goes without saying that we take data protection seriously. Check out our commitment to GDPR and our Terms & Conditions.


So, we are a tiny team with not many products. Is this for us? πŸŒš

Maybe and probably.

I'm not here to tell you what to do.

So if you feel like you can hack it with spreadsheets and non-specific cloud storage, do your thing.

But our experience tells us that you will need to find a scalable way to work in the future. Even 100 products can easily get out of hand with the amount of attributes, channel optimizations, and images.

Index is recommended for catalogs ranging from 100 - 50,000 products. 

With that in mind, now is the perfect timing to start with a PIM. A journey of a million miles starts with one step. We want to grow with you!

Our pricing is designed to enable everyone to use Plytix! Instead of paying $10 per month per user for Dropbox, you can simply pay $9 per month with unlimited users. Plus you get a specialized system. With our PIM, you will be able to keep your information organized and focus on growing the business you love. 

 


What languages do you guys speak? πŸ™‹

Complex question. 

The platform is available in English. 

The product attribute inputs are available in all languages. 

Our support and sales team speak English, Danish, German, and Spanish fluently.  Sometimes we try our hand at Italian, but it fails hilariously. We appreciate our Italian users' patience and understanding. Grazie! 


Am I going to be locked into a year-long contract? πŸ˜«

With us, you don't have to marry a stranger!

We can go on a few dates, see how things go, and then have a really lovely relationship when we realize how much we actually love each other. πŸ˜˜

Our subscription works on a month-to-month basis. If you decide you don't want to use Plytix anymore (but who are we kidding? You're gonna love us!), you can cancel anytime.

In addition, if you want to get a new PIM System, easy transition. We work with a lot of loose couplings, so if you decide you need a different webshop, or want to change your ERP, you can just do so, without much fuss from us. 

Ready to give it a go?

Get started for free