What is a PIM?

Don't worry, this isn't a silly question. We get this one all the time. So much in fact that we created this handy guide to What is a PIM. 

But to give you a quick run down, PIM stands for Product Information Management. Essentially it is a platform from where you can centralize, enrich, and distribute all your product content. 

Have a look, and if you still have any questions, we are more than happy to chat about them. 


Do You Charge Per User?

Absolutely not! Quite the opposite actually. We encourage you to bring as many team members as possible on board! We strongly believe that our system offers value to many areas of your company, and everyone should be able to benefit from that.

Our pricing is based on a number of products and features. An extra user costs us the storage of a username and a password, so we don’t see the value in charging you for that..

Is There a Limit on How Many Files I Can Upload?

No. You can upload as many files related to your products as you want. We don't charge you for storage, but rather by the products you have in the account.

The system accepts pretty much all file types including but not even remotely limited to: PNG, JPG, MOV, TIFF, RTF, DOC, PDF, XLSX, CSV, MP4, DWG, SVG, ZIP, etc. and we are always adding more based on reasonable requests. These can be pictures, technical drawings, marketing material, and videos (anything that you think your collaborators/clients need).

However, we do have a fair-usage clause: any product related data is great, but if you start uploading videos of yourself at your last beach vacation, we may say that it's inappropriate.

Do You Offer a Free Trial?

Absolutely, we offer a free 14-day trial period of our Pro Plan, to give you all the time you need to make the most of all the features. What's more, we believe that it is entirely possible to set up your PIM system in 30 days (or even less).

But we don't stop there!

We even offer a robust, FREE version of the PIM for those of you who are looking for basic product information management features.



Why Are You So Cheap?

First of all, put that eyebrow down. 

Second of all, we prefer the word 'affordable'. 

It's a matter of philosophy to always provide a fair price to our customers. For that reason our pricing is based on products and then feature add-ons. This way companies can pay as they grow and develop their operations, instead of being forced into a system with a high price tag that they only use half the features on.

Our mission is to make online brands and retailers more data driven, and to offer solutions that match everyones budgets. There are enough platforms out there for $100,000, and many of these businesses do not need the kind of complexity (positive and negative) that comes with it. We want to create tools for content people that are easy to use and affordable. So the "cheapness" of the tool reflects that. 

Do You Have an API?


We launched the first version at the end of 2018. Our API allows users to CRUD stuff (Create, Read, Update, Delete) related to products and files, and will generally automate a lot of stuff for you - more automation, more time saved! Want to get started right away? Get us on the chat below, or check out our API documentation here. 

Do You Have a White-Label Option?

Let's say "customizable' instead of white-labelling!

You can currently tailor your Product Sheets and Brand Portals, and apply your brand's colors, logos and styling. 

Side-note: We do have a full white-labelling Brand Portal feature in development. Plus the API is available, so the system is able to connect with any end-point desired.

How Can I Share My Content from Plytix?

We are so glad that you asked! At Plytix, there are two main ways of sharing content with your audience without giving them access to your platform: 

  • Build a Catalog - These are interactive product content portals where people can download the data and assets they need. The cool thing about these is that you use Plytix PIM as your catalog back office. You can choose the content you want to share, giving you full control. Then you share a public link or embed it on your website with an iFrame. Want to see how it looks? Check out one of our favorite client's press page: Eva Solo
  • Create a Feed - Feeds are where you can create CSV, XML, or XLSX formatted content that you can then send to your different channels. Need to feed your WooCommerce store? Set up a feed that will auto-update with your latest product content instead of manually updating spreadsheets or polluting your web store with nonessential information.

Want to see how it works, we will walk you through it. Set up a free consultation here. 

Where Do You Store My Data?

Good question. Your data is stored in the cloud. More specifically, on an Amazon S3 server in Dublin. Amazon is secure, reliable, and guarantees 99.99% availability at all times.

We are also only able to see what's in your account, if YOU choose to give us permission. 

It goes without saying that we take data protection seriously. Check out our commitment to GDPR and our Terms & Conditions.

So, We Are a Small Team with Not Many Products.
Is This for Us?

Maybe and probably.

I'm not here to tell you what to do.

So if you feel like you can hack it with spreadsheets and non-specific cloud storage, do your thing.

But our experience tells us that you will need to find a scalable way to work in the future. Even 100 products can easily get out of hand with the amount of attributes, channel optimizations, and images.

Plytix is recommended for catalogs ranging from 100 + products. 

With that in mind, now is the perfect timing to start with a PIM. A journey of a million miles starts with one step. We want to grow with you! 

What Languages Do You Guys Speak?

A complex question. The platform is available in English. 

The product attribute inputs are available in all languages. 

Our support and sales team speak English, Danish, German, and Spanish fluently.  Sometimes we try our hand at Italian, but it fails hilariously. We appreciate our Italian users' patience and understanding. Grazie! 

Ready to Give it a Go?

Get Started