At Plytix, we take our job of helping small to medium-sized businesses manage their product information easier very seriously. This is why we’re delighted that Software Reviews recognizes our efforts.
What is Software Reviews?
Software Reviews is a company that creates reports that recognize outstanding vendors in the technology marketplace and help customers get a comprehensive view of a software product they were considering. As we all know, social proof is important as it enlightens buyers on which vendors they can trust. So, the Software Review report that helps businesses access all kinds of data that they need about the leading software companies they’re considering. This better informs businesses to make faster and better purchasing decisions.
So, how does it work? Vendors are chosen based on two groups, the people who work with the software through procurement, implementation, and maintenance and real users' satisfaction with the product feature, vendor experience, capabilities, and emotional sentiment. Once the vendors are chosen for the software categories they are eligible to receive Data Quadrant Gold Medals if their net-promoter scores meet the threshold for high user satisfaction across four areas of evaluation. Those areas are: vendor capabilities, product features, likeliness to recommend, and vendor.
What was Plytix recognized for?
Plytix was recognized as a gold medallist and leader in the 2022 Product Information Management Data Quadrant report as we received an 8.3 composite score. This score represents the complete and aggregated satisfaction score from end users. Out of the categories in the report, Vendor Support, Product Strategy and Rate of Improvement, and Business Value Created were amongst the strongest capabilities associated with Plytix and resulted in a 97% plan to renew reported by Plytix customers.
We also had the highest satisfaction scores in a variety of areas representing product features, including:
- Advanced search and filtering
- Digital Asset Management
- Master Record Management
As if that wasn’t enough to make us happy, we also received a high Emotional Footprint score of +85, receiving high scores around Importance to Professional Success, Strength of Emotional Connection, and Strategy and Innovation. Additional Emotional Footprint Metrics that we ranked highly for include:
- Service Experience: 100% Caring
- Product Experience: 100% Enables productivity
- Negotiation and Contract Experience: 97% Friendly negotiation
At Plytix, we always make sure that our customers not only get a product information management system at a price point they can afford, but one that fits their business needs. Our customers have always come first which is why we take it a step further and have a 1:1 whiteglove onboarding approach to ensure that we take the time to understand the customer, what they need, and how we can help them get it.
We’re grateful for the acknowledgment by Software Reviews, and it’s onward and upwards from here. If you’re interested to see why our customers rave about our PIM system, sign up for a demo today and see for yourself.
Plytix is one of the leading Product Information Management (PIM) tools. It is a single source of truth designed to help you manage content at scale and get your products to market faster.